Italian Regulators Put the Brakes on ChatGPT, Citing Privacy Violations

Italian Regulators Put the Brakes on ChatGPT, Citing Privacy Violations

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In this article, we’ll look at the reasons behind the recent ban of AI chatbot ChatGPT in Italy, as the country’s privacy regulator accuses creators OpenAI of violating data privacy laws.

Key Takeaways:

  • Italy’s privacy regulator bans ChatGPT over data privacy concerns
  • OpenAI ordered to stop collecting Italian users’ data until practices are amended
  • The ban follows a previous ban on the chatbot app
  • OpenAI faces potential fines if it fails to comply with regulators’ requirements

The Italian Privacy Regulator’s Decision

Italy’s national privacy regulator has put its foot down and ordered a temporary ban on ChatGPT, alleging that OpenAI, the creator of the AI chatbot, has been collecting personal data unlawfully. 

According to the regulator, OpenAI lacks a legal basis for collecting and storing users’ personal information. 

Furthermore, the company is accused of not having a mechanism to prevent underage users from accessing the service, which could expose minors to unsuitable content.

The choice is made due to the implementation of the General Data Protection Regulation (GDPR), a collection of laws created by the European Union to ensure the safeguarding of individuals’ privacy. 

The Italian regulator believes OpenAI has failed to comply with these regulations and has issued the ban until the company can demonstrate that it has amended its data collection practices.

OpenAI’s Response to the Ban

Following the ban, OpenAI has made ChatGPT unavailable to users in Italy. 

A representative of the company mentioned that they are dedicated to safeguarding users’ privacy and are confident in their compliance with GDPR and other relevant privacy regulations. 

They are working on addressing the regulator’s concerns and are eager to find a solution that would allow them to restore their services to Italian users.

The Ban’s Impact on Italian Users

For the time being, Italian users are unable to access ChatGPT. 

While some have managed to bypass the ban using VPNs to redirect their traffic through other countries, the majority of users in Italy have been left without access to the popular AI chatbot. 

The prohibition will continue until OpenAI proves that it has implemented the required actions to meet the regulator’s demands.

Previous Actions Against Chatbot Apps

This is not the first time Italy’s privacy regulator has taken action against AI chatbot apps. 

In February, the regulator banned, a chatbot app known for the personal relationships some users develop with its AI. 

The ban on was issued due to the app’s failure to properly process data and safeguard minors.

The temporary ban on ChatGPT and previous actions against chatbot apps indicate that Italy’s privacy regulator is serious about enforcing data privacy laws and ensuring the protection of users’ personal information.

Potential Consequences for OpenAI

OpenAI faces significant consequences if it fails to comply with the Italian regulator’s requirements. 

The company has been given 20 days to communicate the measures it has taken to address the regulator’s concerns. 

If OpenAI is unable to do so, they may face fines of up to €20 million (approximately $21.7 million) or 4% of their annual global turnover.

The situation in Italy serves as a warning to AI chatbot developers worldwide, as it highlights the importance of adhering to data privacy regulations and ensuring that users’ personal information is protected. 

Companies like OpenAI must navigate the complexities of these regulations and strike a balance between innovation and privacy protection.


The temporary ban of ChatGPT in Italy has ignited a conversation about the responsibility of AI chatbot creators to protect users’ personal information and adhere to data privacy laws. 

As regulators and companies like OpenAI work to find a solution, it’s crucial for the tech industry to prioritize privacy protection and ethical development practices. 

The outcome of this situation will undoubtedly shape the future of AI chatbots and influence the way these technologies are regulated and developed.


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Judith Harvey is a seasoned finance editor with over two decades of experience in the financial journalism industry. Her analytical skills and keen insight into market trends quickly made her a sought-after expert in financial reporting.