7 Best Personal Banks in New York Rated for 2024

7 Best Personal Banks in New York Rated for 2024

New York, the financial capital of the world, offers a diverse array of personal banking options to cater to its vibrant and dynamic population. From bustling Manhattan to the serene neighborhoods of the outer boroughs, residents have access to a wide range of banking services that blend traditional values with modern conveniences. 

In this article, we will explore the best personal banks in New York, highlighting their unique features, customer service excellence, and innovative financial products designed to meet the needs of individuals in this fast-paced metropolis. 

Whether you’re looking for personalized service, cutting-edge digital banking, or robust financial planning resources, these top banks stand out as the premier choices for New Yorkers.

>> Apply for an Axos Account Today! >>

Best Personal Banks in New York

  • Axos Best Personal New York Banks Overall
  • ChimeBest User-Friendly Interface
  • SoFiBest for Saving Accounts
  • Bank of AmericaBest for Opening a Checking Account
  • UpgradeBest for Personal Loans
  • U.S. BankBest Customer Service
  • DiscoverBest CD Rates

Axos – Best Personal New York Banks Overall

Based in New York, Axos Bank is recognized as the best overall due to its digital-first banking strategy. Axos features a competitive Annual Percentage Yield (APY) on its high-yield savings account, offers easy access, and reimburses domestic ATM fees for various checking accounts that carry no monthly maintenance fees.

 

Axos stands out among online business banks by simplifying cash deposits for business owners. Customers can deposit cash at any compatible AllPoint or MoneyPass ATM without incurring extra fees. Additionally, Axos ensures automatic reimbursement of any ATM fees charged within the U.S.

Pros

  • No monthly fees or required minimum opening deposit
  • Unlimited transactions without fees and free incoming wire transfers
  • All domestic ATM fees are automatically refunded

Cons

  • No APY is offered on the Essential Checking account
  • Limited physical branches are available
  • Lower APY on Money Market and CD accounts compared to other banks

>> Axos – Top Personal Bank New York >>

Chime – Best User-Friendly Interface

Chime Bank offers an attractive option for personal banking in New York, known for its user-centric features, extensive ATM coverage, and innovative banking solutions. As a favorite among online banks, Chime appeals to both tech enthusiasts and those seeking to escape conventional banking charges.

 

Chime provides an early direct deposit service, allowing users to receive their paychecks up to two days sooner than with traditional banks, enhancing their financial flexibility. Chime users have access to over 60,000 fee-free ATMs across the Allpoint and MoneyPass networks, ensuring New Yorkians can easily access ATMs without extra charges and conveniently make cash withdrawals.

Pros

  • No fees for monthly maintenance, overdraft, or foreign transactions
  • Ability to access your paycheck up to two days early
  • Competitive APY to expedite savings growth

Cons

  • Completely online, which may not be preferable for all users
  • Requires cash deposits at Green Dot locations, which may incur fees

>> Apply for a Chime Bank Account Today! >>

SoFi – Best for Saving Accounts

SoFi stands out primarily for its high-interest savings accounts, providing competitive rates that far surpass those offered by many traditional banks. This is especially beneficial for individuals aiming to optimize their savings growth. By opting for SoFi, New Yorkians can accelerate their savings and more swiftly reach their financial objectives.

 

In addition to conventional banking services, SoFi enriches its customers’ financial health with a variety of member-only benefits. These perks include career coaching, financial planning, and exclusive event access, equipping SoFi members with crucial resources and support to fulfill both personal and professional aspirations.

Pros

  • Competitive interest rates on savings accounts to expedite the growth of your funds
  • No fees for monthly maintenance, overdrafts, or minimum balance requirements
  • Offers an extensive array of financial products, such as student loan refinancing, personal loans, mortgages, and investment opportunities

Cons

  • Predominantly an online banking experience, potentially unsuitable for those preferring traditional branch interactions
  • Cash deposits are less convenient compared to standard banks
  • Although generally satisfactory, some customers might miss face-to-face interactions to resolve complex issues

>> Apply for a SoFi Bank Account Today! >>

Bank of America – Best for Opening a Checking Account

Bank of America (BofA) stands out as a viable choice for personal banking in New York due to several factors. As a major and long-established financial institution in the United States, Bank of America delivers a diverse array of services suited to various banking needs.

 

For those less inclined towards online banking, Bank of America offers substantial appeal, being one of the largest national banks in the U.S.

 

One of the main advantages of banking with a large institution like Bank of America is the convenience and accessibility it provides. With nearly 450 branches throughout New York, finding an ATM or obtaining in-person assistance is straightforward.

 

While the savings APY at BofA may not match those found at online banks, the bank compensates with a broad selection of other financial products, including credit cards, and home and auto loans, along with investment opportunities through Merrill.

Pros

  • Easy access to a wide network of branches and ATMs across New York
  • A comprehensive suite of products, including various accounts, credit cards, loans, mortgages, and investment options
  • User-friendly online and mobile banking platforms equipped with robust security features

Cons

  • Monthly maintenance fees on certain accounts if specific balance or activity criteria are not met
  • Lower interest rates on savings accounts and CDs compared to some online banks
  • Numerous service fees can accumulate and become cumbersome if not carefully managed

>> Apply for a Bank of America Account Today! >>

Upgrade – Best for Personal Loans

Upgrade has become a notable choice for personal banking in New York, blending contemporary digital banking services with appealing features designed for today’s consumers. A key highlight is Upgrade’s high-yield savings account, which offers interest rates significantly above those typical of traditional banks, making it an ideal option for those aiming to efficiently grow their savings.

 

Upgrade’s dedication to customer service also boosts its attractiveness. The bank places a strong focus on excellent support, providing customers with various channels for assistance to ensure help is readily available when needed. Upgrade’s transparency and straightforward approach to its financial products help users easily understand terms and avoid the pitfalls of hidden fees and complicated contracts.

 

With high returns on savings, accessible credit options, and superior customer service, Upgrade offers a modern banking solution that effectively meets contemporary financial demands.

Pros

  • Offers competitive interest rates on savings accounts, enabling faster growth of funds compared to traditional banks
  • No monthly maintenance fees or minimum balance requirements
  • Provides a variety of financial products, including personal loans and the Upgrade Card, which merges the benefits of a personal loan with a credit card for flexible spending and effective debt management

Cons

  • Primarily operates online, lacking physical branches for those who prefer face-to-face banking
  • Cash deposits can be challenging, as Upgrade needs an ATM network for cash deposits, necessitating alternative deposit methods

>> Apply for an Upgrade Bank Account Today! >>

U.S. Bank – Best Customer Service

U.S. Bank has been awarded the highest ranking for customer satisfaction by J.D. Power for three consecutive years, boasting the lowest monthly fees among national banks, which can be easily waived. Its digital banking tools, including a highly ranked mobile app by Keynova Group for three consecutive years, enhance the customer banking experience significantly.

 

In the 2017 U.S. Retail Banking Satisfaction Study by J.D. Power, U.S. Bank was ranked second, evaluated on factors like customer issue resolution, branch availability, fee structures, and product offerings. This rating offers valuable insight into the bank’s customer service quality.

 

Banking with U.S. Bank is reassuring due to its extensive range of financial products. Beyond the standard savings and checking accounts, it offers money market accounts, credit cards, and various loan options.

Pros

  • No monthly service fee for the Silver Business Checking account
  • A welcome bonus is available for new customers (specific terms apply)
  • Access to 4,700 fee-free U.S. Bank ATMs and 2,900 branches
  • Overdrafts of $50 or less are not penalized with fees

Cons

  • Low limits on cash deposits
  • Terms and fees are not readily accessible on the bank’s website
  • A cap of 125 fee-free transactions per month

>> Apply for a U.S. Bank Account Today! >>

Discover – Best CD Rates

Discover Bank stands out as a strong choice for personal banking in New York, especially for those who value the convenience of online banking and attractive interest rates. A key feature of Discover Bank is its high-yield savings account, which offers interest rates well above the national average, appealing to individuals aiming to enhance their savings. 

 

Furthermore, Discover’s certificates of deposit (CDs) offer competitive rates, enabling customers to secure higher returns over fixed periods. This combination of beneficial savings products distinguishes Discover from traditional banks.

Pros

  • Discover provides significantly higher-than-average interest rates on savings accounts, facilitating quicker growth of your funds
  • There are no monthly maintenance fees, overdraft fees, or minimum balance requirements, simplifying financial management without unexpected expenses
  • Discover's CDs offer attractive returns for fixed durations, which is ideal for long-term financial planning

Cons

  • Discover primarily operates online, which may not appeal to those who prefer face-to-face banking interactions
  • Cash deposits can be challenging due to the absence of a dedicated ATM network for such deposits

>> Apply for a Discover Bank Account Today! >>

Best Personal Banks in New York – Buyers Guide

Tips on Banking in New York

Banking in New York presents unique opportunities and challenges, given its status as a global financial hub. Firstly, New York offers a plethora of banking institutions, from large international banks to local credit unions. 

It’s essential to compare different banks to find one that best suits your needs, considering factors like fees, interest rates, and the range of services offered. Many banks in New York provide comprehensive online and mobile banking services, which can be particularly useful for managing your finances on the go.

Another crucial tip is to be aware of the specific banking regulations and fees that might apply in New York. For instance, some banks may have higher maintenance fees, but these can often be waived with direct deposits or maintaining a minimum balance. New York is home to many ATMs, but using out-of-network ATMs can incur significant fees, so it’s wise to choose a bank with a broad ATM network or one that reimburses ATM fees.

Given New York’s diverse population, many banks offer multilingual services and cater to international clients. If you need banking services in a language other than English, inquire about language support. Also, consider the advantages of credit unions and community banks, which often provide personalized service and better rates on loans and savings accounts.

Finally, always be vigilant about security. New York’s bustling environment can be a target for fraud, so ensure that your bank offers robust security measures, such as two-factor authentication and alerts for suspicious activity.

Regularly monitoring your accounts and setting up alerts can help you quickly identify and address any potential issues. By taking these steps, you can navigate the New York banking landscape effectively and make the most of the financial services available.

>> Start Banking With Axos >>

How to Choose the Right Bank in New York

Choosing the right bank in New York involves careful consideration of various factors to ensure that your financial needs and preferences are met. Here are some tips to guide you in making an informed decision:

1. Understand Your Banking Needs

  • Types of Accounts: Determine the types of accounts you need, such as checking, savings, business, or investment accounts.
  • Services Required: Consider whether you need additional services like online banking, mobile banking, credit cards, loans, or investment advice.
  • Frequency of Transactions: Assess how often you will be making transactions and if you need a bank with extensive ATM networks or branch locations.

2. Consider Location and Accessibility

  • Branch Availability: New York City has numerous banks with branches in various neighborhoods. Choose a bank with branches that are conveniently located near your home or workplace.
  • ATM Networks: Look for banks with a wide network of ATMs to avoid fees when withdrawing cash. Some banks also reimburse ATM fees.

3. Evaluate Fees and Charges

  • Account Maintenance Fees: Check if the bank charges monthly maintenance fees for checking or savings accounts and if there are ways to waive these fees.
  • Transaction Fees: Be aware of fees for services like wire transfers, overdrafts, and foreign transactions.
  • Minimum Balance Requirements: Some banks require a minimum balance to avoid fees. Ensure you can maintain the required balance.

4. Review Interest Rates

  • Savings Account Rates: Compare interest rates on savings accounts, money market accounts, and certificates of deposit (CDs) to maximize your returns.
  • Loan and Credit Card Rates: If you plan to take out a loan or use a credit card, compare the interest rates and terms offered by different banks.

5. Check Customer Service and Support

  • Customer Reviews: Read reviews and testimonials to gauge the quality of customer service. Reliable customer support can make a significant difference in your banking experience.
  • Support Channels: Ensure the bank offers multiple support channels, such as phone, email, live chat, and in-person assistance.

6. Assess Technology and Digital Services

  • Online Banking: Look for banks that offer robust online banking platforms with features like bill pay, account alerts, and money transfers.
  • Mobile Banking: Evaluate the bank’s mobile app for ease of use, security features, and the ability to perform essential banking tasks on the go.

>> Axos – Top Personal Bank New York >>

Frequently asked questions

To open a personal bank account in New York, you’ll generally need the following documents:

 

  • Valid photo ID: Such as a driver’s license, state ID, or passport.
  • Social Security number: For identification and tax purposes.
  • Proof of address: Such as a utility bill, lease agreement, or bank statement.
  • Initial deposit: Some banks may require an initial deposit to open the account.

Traditional banks might offer lower interest rates on savings accounts and charge higher fees compared to online-only banks. However, they provide the benefit of physical branches for in-person services and cash deposits.

To change banks, start by opening a new account with your preferred bank, then transfer your funds, update any direct deposits or automatic payments, and close your old account. Make sure to maintain enough money in the old account to handle any transactions that are still pending during the switch.

If you need to resolve a banking issue or complaint in New York, you can:

 

  1. Contact the bank: Reach out to your bank’s customer service department to explain the issue and seek a resolution.
  2. File a complaint: If the bank’s response is unsatisfactory, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or the New York State Department of Financial Services (DFS).

Seek legal advice: For complex issues, consider seeking legal advice from a professional specializing in banking and finance.

These FAQs should provide an overview of personal banking in New York. If you have any further questions, feel free to ask!

>> Open an Axos Account Now! >>

Bottom Line

New York residents have a wealth of outstanding banking options to choose from, whether they’re seeking local charm or extensive national reach. Banks like Axos, Bank of America, Chime, or SoFi offer robust offerings for those prioritizing nationwide access and services.

Ultimately, the best bank for you in New York will depend on your personal financial goals and lifestyle preferences. Whether you value competitive interest rates, minimal fees, cutting-edge digital banking tools, or exceptional customer service, New York’s diverse banking landscape has something to offer for everyone.

>> Axos – Top Personal Banking Services in New York >>

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Written by

Aeron Rupar

Reviewd By

Judith

Judith

Judith Harvey is a seasoned finance editor with over two decades of experience in the financial journalism industry. Her analytical skills and keen insight into market trends quickly made her a sought-after expert in financial reporting.